This Privacy Policy explains how ph 400 collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and handling it in line with applicable Philippine data privacy regulations.
When you register an account on ph 400, we collect the information you submit directly, including your full name, date of birth, email address, and preferred payment details. This information is required to verify your identity, process transactions, and maintain your account in good standing. We may also collect additional documents — such as a government-issued ID — when carrying out identity verification checks required under Philippine regulations. All information you provide must be accurate and up to date; you are responsible for keeping your account details current. ph 400 will never ask for your password through email, chat, or any other channel outside the secure login page.
When you access ph 400, we automatically collect certain technical information about your device and session, including your IP address, browser type, operating system, and pages visited. This data helps us maintain platform security, diagnose technical issues, and improve the overall experience for Filipino players. We may also record gameplay activity — such as session duration, game selections, and wagering patterns — to monitor for responsible gaming concerns and to detect unusual account behaviour. This technical data is not used to identify you personally beyond what is necessary for platform operations. Aggregated, anonymised usage data may be used internally to improve our services.
When you make a deposit or request a withdrawal on ph 400, we collect the transaction details necessary to process your payment, including the payment method used, transaction amount, and reference numbers. We work with trusted local payment partners — including GCash, Maya, and Philippine bank channels — and your full payment credentials are handled directly by those providers, not stored on our servers. ph 400 retains transaction records as required by applicable Philippine financial regulations and for the purpose of resolving any disputes that may arise. All payment data is transmitted over encrypted connections to protect it from unauthorised interception. You may request a summary of your transaction history at any time through your account dashboard.
ph 400 uses cookies and similar session technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. These are functional cookies essential to the operation of the service and are not used for cross-site advertising or third-party tracking. Session data is cleared when you log out or close your browser, depending on your device settings. You may configure your browser to block or delete cookies, but doing so may affect your ability to access certain features of the platform. We do not use third-party advertising cookies or share cookie data with external marketing networks.
ph 400 takes the security of your personal information seriously. We apply industry-standard technical and organisational measures to protect your data from unauthorised access, loss, or misuse. As a registered player, you also have specific rights over the personal data we hold about you.
All data transmitted between your device and ph 400 is protected using SSL/TLS encryption, ensuring that your personal and financial information cannot be intercepted in transit. Our servers are hosted in secure environments with access controls that restrict who can view or modify stored data. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities. In the event of a data breach that affects your personal information, ph 400 will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. We encourage you to use a strong, unique password for your account and to enable any available two-factor authentication options.
Under the Philippine Data Privacy Act of 2012, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for the deletion of data that is no longer necessary for the purposes it was collected. You may also object to certain types of data processing or request that we restrict how your data is used while a dispute is being resolved. To exercise any of these rights, you may contact our support team at [email protected] with your request and we will respond within the timeframes required by law. ph 400 will never sell your personal data to third parties, and we only share information with service providers who are contractually bound to handle it securely and in accordance with applicable Philippine law.
ph 400 does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share limited data with trusted service providers — such as payment processors and identity verification partners — solely to the extent necessary to operate the platform and comply with legal obligations. Any third party that receives your data is required to maintain appropriate security standards and is prohibited from using your information for any purpose beyond the specific service they provide to ph 400. We may also disclose your information to government authorities or regulators when required to do so by Philippine law. All data sharing arrangements are governed by written agreements that include data protection obligations.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine financial and gaming regulations. Transaction records are typically retained for a minimum of five years to comply with anti-money laundering requirements. If you close your account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law or for the resolution of outstanding disputes. You may request information about the specific retention periods that apply to your data by contacting our support team. ph 400 periodically reviews the data it holds and securely disposes of information that is no longer needed.
If you have questions about how ph 400 handles your personal data, our FAQ page covers the most common concerns. You can also register a free account and review your privacy settings at any time.